Leadership Is More Than A Word
We can find leadership in many places – on the shop floor, in the field, around a conference table, in the boardroom. Wherever you turn in a dynamic environment, you will find leadership over there. The ability to influence others is the hallmark of effective leaders. This programme works on developing the competencies that allow managers to influence and lead others. These competencies are built on the foundations of basic managerial and interpersonal skills and business acumen.
Why Emotional Intelligence?
More than 25 years of research in the neurological field and specific study about the factors that contribute to leadership and success in the workplace have resulted in breaking through perceptions about intelligence. Quantifiable data on performance and leadership in varied industries and organizations has resulted in the body of study called emotional intelligence (EQ). These years of study have named and identified the “intangibles” that predict leadership and success in the workplace. EQ explains why people with intellectual brilliance coupled with great experience in education do not always become the most capable leaders.
- Developing a network of influence
- Sources of power: Personal and Positional Building trust
- Strategies for influencing others
Interpersonal Skills for Influencing and Leading
- Positive influencing behavior
- Components of positive influence
- Listening actively as a means to influence
- Establishing Rapport
- Dealing with conflict
- Techniques for releasing tension
Influencing and Leading others with Emotional Intelligence
- Common mistakes with gratitude
- Doing a fair share
- Take a stand
- Fuel the vision